Shipping policy
Welcome to Clothvanamu! We strive to offer you a seamless shopping experience, from browsing our collection to receiving your order. Below are the details of our shipping policies:
Order Cut-Off Time
- All orders must be placed by 3:00 PM (GMT+01:00) Central European Time (Madrid) for same-day processing.
- Orders placed after 3:00 PM will be processed the next business day.
Order Processing Time
- Processing Time: Orders are processed within 1-3 business days (Monday - Saturday).
- This time includes verifying payment, checking item availability, and safely preparing your order for dispatch.
Order Transit Time
- Once your order has been shipped, you can expect delivery within 4-8 business days (Monday - Saturday).
- Delivery time may vary based on your location and factors like weather conditions or shipping delays.
Estimated Total Delivery Time
- The total estimated delivery time (from order placement to delivery) is 5-11 business days.
- This accounts for both order processing and transit time.
Shipping Costs
- Free Shipping is available on all orders within Spain.
- Enjoy your shopping knowing shipping costs are covered!
30-Day Return Policy
- If you’re not satisfied with your purchase, we offer a 30-day return window from the date of delivery.
- Items must be returned in their original condition and packaging.
- To initiate a return, please contact our customer support team. For full return details, please visit our Return Policy page.
Contact Us
If you have any questions or need assistance, our customer support team is here to help:
- Phone: +34 646 05 83 91
- Email: support@clothvanamu.shop
Thank you for choosing Clothvanamu! We appreciate your trust and look forward to providing you with the best shopping experience possible.